My promotion code does not work, what to do?

If you have received a Bongénie or Bongénie Outlet promotion code, you can indicate it in the field “Promotion Code” before clicking on “OK”.

If the entered code is not recognized, please enter the code again, making sure that upper and lower case letters are correctly indicated.

If the code is expired or wrong, a message will appear accordingly.

If you are unable to use a promotional code, please contact our customer service department by telephone on +41(0)58 330 30 00 or via our contact form.